All residential contracts are entitled for the “Government Subsidy” scheme.

The fourteenth phase of the Electricity Subsidy Scheme, launched in April 2021, has been expired in March 2022. Then, it comes the fifteenth phase of the one-year Subsidy Scheme from April 2022 till March 2023 billing month. All the accumulated subsidy balances (that is “Accumulated Unused Government Subsidy” printed on the bill) can be consumed for 2 more years after the end of scheme. Afterwards, all the residual amount in the “Accumulated Unused Government Subsidy” will be discarded and reported back to the government.

The government subsidy from the fifteenth phase of the scheme is delivered in monthly basis for a total of 12 months (April 2022 to March 2023 billing month) through the electricity bill with a maximum subsidized amount of MOP200.00 per month. The subsidies are used for covering the “Current Period Amount” (demand, consumption, tariff clause adjustment & government tax). The other charges will not be included in this subsidy scheme. This monthly subsidy could be accumulated if the “Current Period Amount”, during a particular month, does not reach MOP 200.00.

On a single bill, the amount in the “Unused Government Subsidy Transfer” will be directly added into the “Accumulated Unused Government Subsidy”, shown in the message box on the bill. Therefore, customers can look at the “Accumulated Unused Government Subsidy” for the accumulated amount.

The accumulated amount is non-refundable and non-transferable. It could only be used to cover the “Current Period Amount”. According to scheme, the accumulated unused government electricity subsidy capped at MOP4,800 (200 x 24) can be used within 24 months after the scheme ends. Then, the residual unused amount will be discarded and reported back to the government.

No, CEM does not. The entire residual amount will be reported back to the government.

No, it cannot. The entire accumulated unused amount is non-refundable and non-transferable. Even there are accumulated unused amount at the time of termination or change name for a contract, it is still not allowed to transfer to other contracts. It will only be reported back to the government.

No. It could only be used to cover the “Current Period Amount” (demand, consumption, tariff clause adjustment & government tax).