Service Support

Get my application reference no., submit the pending document here and CEM will follow-up my application / request immediately.

Reference number *
Reference no. must be 9 characters

(XX-XXXXXX).

* Required information


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  • Upload file with size not exceeding 5MB
  • File format should limit to PDF, JPEG, TIFF, GIF...
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ID Documents
  • ID Documents
  • Property Ownership / Tenancy Documents
  • Technical Documents
Error: File type is not supported or File size is bigger than 5MB !


 
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Let me drop CEM a message for my question, feedback, complaint and compliment.

Nature
Enquiry/application
  • Enquiry/application
  • Opinion
  • Compliments
  • Complaint
Subject
Billing
  • Billing
  • Payment
  • Meter reading
  • Application
  • Metering
  • Supply/network
  • Public lighting
  • Safety/health/environment
  • Service
  • Others
Contract number
Message*
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Contact Information

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Email
Phone number *

* Required information


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Track the progress of my application / request here.

Please provide your reference number and contract number / email / phone number inputted in the application/request to track the status.

Reference number *
Reference no. must be 9 characters

(XX-XXXXXX).
Contract Number/ Email/ Phone number *
Please input the associated contract number / email / phone number

* Required information

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Reference number Contract number Request type Submission date Current status Uploaded document
Reference number: Contract number: Request type: Submission date: Current status: Uploaded document:
 
 
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